Mission Statement

Elevating the artistry of hair to new heights, our luxury-focused mission is to curate an unparalleled experience of opulence and sophistication. We strive to deliver exclusive, meticulously crafted hair solutions that embody timeless elegance and unmatched quality. Committed to indulging our clientele with a fusion of innovation and luxury, we invite you to embrace the epitome of refined beauty and personalized service.

 

**1. What is Raw Hair?**

   - *Raw hair refers to human hair that is in its most natural state, unaltered by chemical processes. It is sourced directly from donors and has not undergone treatments like coloring or perming.*

 

**2. How is Raw Hair Different from Virgin Hair?**

   - *While both are minimally processed, virgin hair has typically undergone some level of cleansing or conditioning to meet certain quality standards. Raw hair is completely untouched and in its purest form.*

 

**3. What are the Benefits of Raw Hair?**

   - *Raw hair retains its natural texture, thickness, and strength. It often has a more authentic look and lasts longer due to the preservation of the cuticle layer.*

 

**4. Can Raw Hair be Colored or Styled?**

   - *Yes, raw hair can be colored and styled, as it has not undergone chemical treatments. However, it’s advisable to consult with a professional stylist to maintain the integrity of the hair.*

 

**5. Is Virgin Hair 100% Chemical-Free?**

   - *Virgin hair is free from chemical processes like coloring or perming. However, it may undergo minimal treatments for cleaning and conditioning purposes.*

 

**6. How to Care for Raw or Virgin Hair?**

   - *Use sulfate-free shampoos, condition regularly, avoid excessive heat, and use a wide-tooth comb to prevent tangling. Follow care instructions provided by the supplier.*

 

**7. Can Raw Hair and Virgin Hair Last a Long Time?**

   - *Yes, with proper care, both raw and virgin hair can have an extended lifespan. Regular maintenance and gentle handling contribute to the longevity of these natural hair types.*

 

**8. Where is Raw Hair Sourced?**

   - *Raw hair is often sourced directly from donors in specific regions like Vietnam, India, or Cambodia. The quality can vary, and reputable suppliers ensure ethical sourcing.*

 

**9. How to Differentiate Between Authentic Raw/Virgin Hair and Processed Hair?**

   - *Authentic raw or virgin hair maintains a natural luster, minimal tangling, and consistency in texture. Reputable suppliers provide transparency about their sourcing and processing methods.*

 

**10. Can Raw Hair be Donated or Sold?**

   - *Yes, many individuals choose to donate their hair, and some sell it through reputable suppliers. The proceeds from such sales often contribute to community development projects in the region of origin.*

 

Remember to research and choose suppliers carefully to ensure the authenticity and quality of raw or virgin hair products.

 

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Q. Does the hair shed?

VERY MINIMUM shedding meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. After the second shampooing there should not be any shedding. Heat damage, over processing or lack of moisture and conditioner will cause shedding, so be sure to apply heat protectant before thermal use. Always let a licensed professional color your extensions and shampoo & condition once a week.

Q. Does the Hair Tangle?

Initially it does not to tangle. The hair will begin to tangle dry due to dryess if it needs to be shampooed and deep conditioned.

Q. How many much does each bundle weigh?

Each bundle is weighed at 90-100 grams which is equivalent to 3.2-3.5 oz. because the bundles vary in weight, two bundles of the same inch could be different in weft lengths. Bundles should never be measured by the length of the track, but only by weight.

Q. How many bundles do I need?

We suggest :

Length 14-16” Inches - You Need 2 bundles Or More....
Lengths 18-24” inches - You Need 3 bundles Or More..... Lengths 26-30” You Need 4 bundles or More....
Lengths 30”-Up” - 5 bundles or More.


These suggestions are based upon installs with lace closures and frontals as well.

Q. Can Ace Of Spade Hair Co bundles be dyed?

Ace Of Spade hair is 100% Raw Human Hair therefore it can be bleached, rinsed, dyed all different shades and hues of blondes, browns, reds, even fruity colored tones such as purple, blue and pink (it is STRONGLY SUGGESTED that a licensed professional color it for you.

Q. If I straighten my bundles will it revert back to it natural state after I wash it?

The body wave texture only has a very nice wave pattern so after heat has been applied to it the extensions will be trained to stay straight and the pattern WILL NOT come back unless WASHED . The deepwave and italian Curly texture DOES revert back curly/wavy after straightening/curling but the pattern will be as tight as well as new maybe slightly altered but not much . If you purchase these textures I suggest you wear them in its natural state First and then after you are tired of wearing it naturally Curly/wavy then apply heat for a different look.

Q. How long does Virgin hair last?

With proper care and maintenance Ace Of Spade Hair Co extensions can be reused and reinstalled from 6 months(minimum) to 2+ Year. It is inevitable that some of the hair will get cut when your beautician styles the hair, so when it’s time to reinstall the hair I suggest you purchase one new bundle to add in; to take place of the shorter pieces you wont be able to reuse such as cut bangs or short layers.

Q. How long does it take for me to receive my order after it is placed?

Please allow us 7-10 business (max) days to receive an order, but it can arrive as soon as 2 days depending on the state it is being delivered.

Q. How long after I purchase, will I receive a tracking number?

You will normally receive a tracking number 1-4 business days (excluding weekends) after your purchase, or 4-5 day if you preorder. When your label is printed; tracking is automatically sent to your email via paypal, then you will be sent the same tracking number via Shopify when the package has been taken to the post office. All Packages are shipped through usps. If your tracking number does not show any tracking updates within 72 hours after you’ve been sent tracking. Please contact us through email at aceofspadehairco@gmail.complease include your name and order number.

Q. What is a HD Lace Closure?

HD Lace Closures are breathable, transparent, and allow the color of your natural scalp to show which make it more comfortable to wear. Lace closure are easier to apply and it lays the flattest.